FAQ
General questions
Kreidosliutai.lt is an online shop selling chalk paints.
You can return goods that are not suitable for you, provided that the packaging and presentation are intact. If the paint or other goods have been specially made for you, they cannot be returned.
Yes, it is perfectly safe. Our e-shop is protected by an SSL certificate, which encrypts the data transmitted between the visitor and the server. This guarantees its confidentiality. Also at the checkout stage, your payment is made via Kevin. (if you want to pay immediately via e-banking) or, if you choose to pay by bank transfer, your payment is made by logging into your bank account.
You can mix all the colours together to create new shades.
Ordering questions
The cost of delivery varies depending on the country to which delivery is required. You will see the exact price at the time of ordering.
This means that we do not currently have the item, but we will bring it back within 2 weeks at the latest.
Yes, you can change your order before the goods are sent to you.
Orders are usually processed within 3-5 working days, but may take a little longer depending on the recipient’s country.
We can deliver goods in Vilnius by prior arrangement.
If you have any questions or concerns about the range of products or the operation or security of the e-shop itself, please feel free to contact us using the contact details above and we will be happy to answer any questions you may have.
